FUTURE OF DATA & AI 2025

customer experience & relations

Upcoming Sessions

Discover all sessions related to this theme and don't miss any interesting session for you.

Grand Auditorium

10:10 AM - 10:25 AM

ZAGID&VOLTAIRE x REELEVANT

Hyper-personalization at the heart of an iconic customer experience

Zadig&Voltaire customers are sophisticated, and not just when it comes to “French Dégaine”! They are demanding in their relationship with the brand and in every interaction, in-store and online! How do you satisfy and surprise them? Jonathan Attali takes you behind the scenes of the Zadig&Voltaire customer experience.

Customer Experience & Relations

Chief Brand & Experience Officer

Jonathan Attali

Chief Marketing & Digital Officer

12:05 PM - 12:35 PM

MASTERCLASS DinMo

Modern Data Stack: the composable approach, the future of CDP?

AI & the Modern Data Stack are spreading fast, overturning traditional approaches to Customer Data Platforms (CDP). With its emphasis on modularity, flexibility and data control, it enables companies to build ecosystems tailored to their specific needs, while integrating the most advanced, user-friendly technologies.

Data ManagementAdvertising & MediaCustomer Experience & Relations

Data Engineering Director

Grand Auditorium

2:45 PM - 2:55 PM

Data Platform: Catalyst for innovation in the age of AI

In a world where data is at the heart of innovation, a flexible, modular data platform is essential to harness the full potential of artificial intelligence. This talk explores how an adaptable platform, capable of meeting the varied needs of businesses large and small, can act as a catalyst for innovation. By integrating DataOps principles, data management, integration and governance are optimized, enabling organizations to leverage quality data for successful and sustainable AI initiatives.

Performance & OrganizationCustomer Experience & RelationsData ManagementCloud, Infrastructure & Security

François-Xavier Nicolas

Co-founder & Chief Product Officer

2:45 PM - 3:15 PM

MASTERCLASS Incremys

Maximize your SEO ROI with generative AI - Case study Maison Berger Paris

In this masterclass, we'll explore the impact of generative AI on the entire SEO value chain. From opportunity analysis to results measurement, to content creation aligned with brand DNA, we'll illustrate in very concrete terms how to optimize your SEO strategy.

Advertising & MediaCustomer Experience & Relations

Responsable Clients

All Partners

All Speakers

ST

Simon Traoré

Incremys

Responsable Clients

https://www.linkedin.com/in/simontraore/

MK

Mehdi Kadiri

BNP Paribas Personal Finance

Chief Analytics Officer

IT

Iban Touchet

Incremys

CEO

https://www.linkedin.com/in/ibantouchet/

JA

Jonathan Attali

Zadig&Voltaire

Chief Marketing & Digital...

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